Have Your Say

We love to hear from residents and the more feedback we get the better we can make our services

Submit Your Feedback

Have Your Say

We love to hear from residents and the more feedback we get the better we can make our services.

The latest Welsh Government Tenant Satisfaction Survey 2022 showed that Aelwyd Housing is one of the highest performing housing associations in Wales with high levels of resident satisfaction.  It confirmed our personal approach works and matters to residents.

There are a number of ways you can help us shape our services:

  • Day to day interactions and feedback to our staff team
  • Responding to consultations on service reviews
  • Joining other residents in your local Grwp Golwg meeting
  • Returning satisfaction surveys or asking us to help you
  • Contacting us at our office on 029 20481203 or on enquiries@aelwyd.co.uk 
  • Attending local resident meetings and coffee morning
  • Make an appointment to speak to us about your ideas

 

 

 

 

 

Submit Your Feedback Here

You can email us at: enquiries@aelwyd.co.uk or use the contact form below.

AELWYD HOUSING ASSOCIATION

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Out of Hours Service

Our Out of Hours service is provided by Delta Wellbeing. To report a repair Out of Office hours please call the main Aelwyd Housing office number on 02920 481203 and wait to be connected to Delta Wellbeing.

Aelwyd Housing

8:45am - 4:45pm : Mon - Fri

Unit 9 Ty Nant Court
Morganstown
CF15 8LW