Our Team

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Our Team

Aelwyd Housing has a team based at our head office in Morganstown, Cardiff. We also have two scheme co-ordinators who work on site at two of our schemes and several scheme cleaners. 

Board Members

Our Board adheres to the ‘Code of Good Governance’ for Housing Associations, produced by Community Housing Cymru. The latest Code was published in June 2021. The Board meets throughout the year to provide scrutiny, manage risk, monitor our performance, and to make strategic decisions. We also have an Audit Committee which provides oversight of our Internal and External Audit function.

Aelwyd Housing is a small team where all members of staff support each other,
but we also have small departments within the team. We thought it would be
helpful for residents to have an understanding of who we are and what we do.

Sharon Lee

I’m Sharon Lee and I’ve been the Chief Executive since 2020. I grew up in social housing and have spent almost 30 years working in the housing and homelessness sector, and have been involved in church and community projects for many years. I lead the organisation and ensure we focus on our vision to provide excellent services to residents and help people in housing need, whilst working closely with the Board.

 

Operations Team

 

 

Gemma Watkins

I’m Gemma Watkins the Director of Operations. I joined in July 2020. I’ve worked in housing for over 20 years and believe our “kindness first” approach is what makes Aelwyd Housing special. I lead on strategic housing issues that help us deliver excellent services to you, and enjoy spending time meeting and talking to residents.

Graeme Watson

I’m Graeme Watson the Senior Property Surveyor. I come from a technical background having worked in the construction industry for 35 years. I have experience in a wide range of property refurbishments and housing energy efficiency schemes. I’m committed to enhancing your living experience in your home. 

 

Joan Mumford

I’m Joan Mumford and I’m the Property Services Officer. I’m usually the first point of contact for day to day repairs and annual servicing. I liaise with our contractors to ensure you receive a good repairs service.

Lucy Clewlow

Hello, I’m Lucy Clewlow and I’m your Housing Officer. I will be your point of contact for any Housing queries. I can support you to sustain your tenancy by obtaining support when you need it, providing advice when you may be faced with financial worries, or when you need advice to resolve problems within your community.

 

Bethan Wright

I’m Bethan Wright and I work part-time within the housing team as an administrator. I help with allocations and lettings and take calls from residents. I produce the resident’s newsletter, help to maintain the website and also assist with supporting our Board . I work part-time on Tuesdays, Thursdays and Fridays.

Beth Lewis

I’m Beth Lewis and work part time as a Housing Administrator on Mondays, Wednesday and Thursdays. I support residents by answering calls and work as part of the Operations Team assisting with Stock Condition Surveys and applications from new residents.

 

Finance Team

 

 

Clare Cooze

I’m Clare Cooze and am currently working at Aelwyd Housing as the Acting Director of Finance. I’ve worked in various housing roles for the past 36 years. I oversee the management and administration of the finance function of the Association ensuring it remains financially secure now and into the future.

Dawn Wigmore

I’m Dawn Wigmore and I work in the finance team as the Rents and Income Officer. I joined in 2014 and process rent and housing benefit payments, and help co-ordinate our Services Charges. I’m here if you have any queries or concerns about your rent or payments

 

Ffion Leftley

I’m Ffion Leftley and I work in the finance team maintaining the purchase ledger, banking and managing payments to suppliers and contractors. I am a Welsh speaker and work part-time Monday, Tuesdays and Wednesdays.

Charlotte Smith

I’m Charlotte Smith and I work as a Finance Officer, I deal with producing the monthly accounts and finance administration. I work part-time on a Thursday and Friday.

AELWYD HOUSING

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Out of Hours Service

Our Out of Hours service is provided by Delta Wellbeing. To report a repair Out of Office hours please call the main Aelwyd Housing office number on 02920 481203 and wait to be connected to Delta Wellbeing.

Aelwyd Housing

8:45am - 4:45pm : Mon - Fri

Unit 9 Ty Nant Court
Morganstown
CF15 8LW